1-3 April, 2020 - Basel, Switzerland (Postponed)

International SAP Conference for Utilities

Transition, Diversify and Innovate with the Intelligent Enterprise


Pre-conference Workshops - April 1, 2020

During the preconference workshops you will have the opportunity to review functionalities, dive deeper into topics, get practical examples, take part in discussions, go through online demonstrations, and determine the business benefits available from SAP. Each workshop provides you with a unique opportunity to address challenges, discuss them with your peers, and gain valuable guidance from some of the most knowledgeable SAP utilities industry experts.

All workshops take place on Wednesday 1, April 2020. Please note that you cannot switch between parallel workshops.

Full Day Workshops (09:00-17:00)

Workshop 1: SAP Cloud for Utilities
Hosted by: Mateu Munar, Philipp Freudenberger, André Sorge and Asif Dogar, SAP
Workshop 2: Overview of SAP for Utilities Solution Portfolio
Hosted by: Massimo Vegetti, Juan Manuel Nuñez, Jordi Masip and Carlo Avversari, SAP
Workshop 3: Updated Insight into SAP S/4HANA Utilities and Customer Management – The Journey Continues
Hosted by: Alf Schweiker, Raphael Maultzsch, Robert Straubinger and Michael Ernzerhoff, SAP

Morning Workshops (09:00-12:30)

Workshop 4: Next-Generation Asset Management in the Intelligent Enterprise
Hosted by: Gero Bieser, Hisham Gouda and Miquel Carbó, SAP
Workshop 5: Intelligent Enterprise: Machine Learning and ChatBot Use Cases in Utilities
Hosted by: Con Ntalianis, Steen Hansen and Yevgen Trukhin, SAP
Workshop 6: Transformation to SAP S/4HANA – “How?” and “Why?”
Hosted by: Maurizio Cattaneo and Jens Hagenau, SAP and Sabine Arens, Vivaqua

Afternoon Workshops (13:30-17:00)

Workshop 7: Asset Performance Management for Reliability Engineering and Field Service Management
Hosted by: Brian Williams, SAP
Workshop 8: Putting the Utilities Customer at the Heart of Operations with SAP Customer Experience Solutions
Hosted by: Florian Frömberg, Asif Dogar, Steen Hansen and Juergen Kuhmann, SAP
Workshop 9: Striving Towards Intelligent EHS with SAP EHS Management and Advanced Innovation Technologies from SAP
Hosted by: Christian Polivka and Martin Hamann, SAP
Workshop 10: Service Management for Utilities
Hosted by: Bernd Keller, Dr. Ralph Kühne and Friederike Mundt, Werner Schmidt, SAP
Workshop 11: Meter, Energy, and Water Data Management
Hosted by: Holger Schweinfurth, Stephane Dotto and Michael Dobler, SAP

Registration for Workshops is Now Open!

Conference Agenda Day 1 - April 2, 2020

Registration Open and Welcome Refreshments
Joint Industry Welcome and Opening Remarks with the International SAP Conference for Oil and Gas
Tom Raftery, SAP
Opening Keynote: Mission Jet Stream – Flying Without Wings
Marc Hauser, World Record Holder and Jet Stream Jumper
Executive SAP Keynote: The Energy Industry - Journey Towards a Low-Carbon Economy
Peter Maier, SAP
Customer Panel: Delivering Growth with Innovation from SAP
Hosted by: Tom Raftery, SAP Panellists: Angela Butler, Suncor Energy / Luca Ammassari, ENGIE / Peter Maier, SAP
Morning Refreshment Break, SAP Microforums, Partner Showcases, and Time to Browse Shared Exhibition with the International SAP Conference for Oil and Gas
Welcome from the Utilities Industry Chairman
James McClelland, SAP
Opening Utilities Keynote: Moving Towards 2030 Diversity – Making the Transition with a Focus on Cloud Innovations
Miguel Gaspar Silva and Dieter Koerber, SAP
Customer Spotlight: How Are Utilities in Australia and New Zealand Driving Innovation with SAP?
Kevin Angland, Mercury and Dayle Stevens, AGL
Lunch Break, SAP Microforums, Partner Showcases, and Time to Browse Shared Exhibition with the International SAP Conference for Oil and Gas
14:30 - 15:00
SAP Insight: SAP Cloud for Utilities
Mateu Munar and Philipp Freudenberger, SAP
Customer Panel Discussion: SAP Cloud for Utilities – Why Co-Innovation Matters
Hosted by: Henrik Ostermann, SAP / Featuring: Timo Dell, rku.IT / Andre Blumberg, CLP / Dirk Fleischer, badenova
14:30 - 15:00
Customer Case Study: Harnessing Smart Metering to Improve Customer Service and Strengthen Grid Resilience
Andre Blumberg, CLP
Customer Case Study: UTE’s Transformation Program Towards the Smart Enterprise
Silvia Emaldi, Administración Nacional de Usinas y Trasmisiones Eléctricas
14:30 - 15:00
SAP Insight: SAP S/4HANA for Utilities – Innovation System Overview and Updates
Holger Schweinfurth and Bernd Keller, SAP
Customer Case Study: Digital Transformation Powered by SAP at AGL Energy
Dayle Stevens, AGL Energy
14:30 - 15:00
Customer Case Study: How Experience Management Leverages Operational Information for Higher Business Outcomes
Quanah Gilmore, TechnipFMC and Jean-Marc Delbos, SAP
Customer Case Study: Simplifying the User Experience for Equinor’s 20,000 Employees
Jan Brede K. Sandal and Espen Norevik, Equinor / Peter Spielvogel, SAP
Afternoon Refreshment Break, SAP Microforums, Partner Showcases and Time to Browse Shared Exhibition with International SAP Conference for Oil and Gas
16:15 - 16:45
Customer Case Study: Customer Experience in the Digital Era
Goitseone Tshiamiso, Water Utilities Corporatio
16:50 - 17:20
Customer Case Study: Supporting Customer Management Processes with SAP Cloud for Customer (C4C)
Giovanni Brol, Empresa Eléctrica de Guatemala
Customer Case Study: Supercharge Business Processes and Customer Experiences with the Cloud
Customer to be Announced / Speaker to be Announced, Accenture
16:15 - 16:45
Customer Case Study: Integrid – A Pathway to the Digital Energy System of the Future
Ricardo Jorge Bessa, INESC and Friedrich Georg Schwarzlaender, SAP
16:50 - 17:20
Customer Case Study: Digitization of Business Processes - Making a Utility Company Future Ready
Stefan Hug, Industrielle Werke Basel / Maximilian Teich, Movilitas
Customer Case Study: Leveraging Operational Excellence for Fraud Detection at EPM Group
Speaker to be Announced, EPM Group / Denis Maia, Choice Technologies Holding
16:15 - 16:45
Customer Case Study: A Non-Disruptive Conversion to SAP S/4HANA
Inge Opreel, FARYS
16:50 - 17:20
Customer Case Study: The Selective Data Transition Approach for Transformations to SAP S/4HANA
Sven Sperling, Vattenfall and Patric Dahse, Natuvion
Customer Case Study: Greenfield SAP S/4HANA as a Digital Platform for an Integrated Utility Company - Reflections and Findings
Joris Pollet, Fluvius
16:15 - 16:45
SAP Insight: Winning in the Networked Economy – Strategy and Lessons Learned from Key Projects
Svend Wittern, SAP
16:50 - 17:20
Customer Case Study: Future-Proof Security, Safety, and Data Privacy in the Age of Digital Transformation
Grant Reveal, Entergy Corporation and Jasvir Gill, AlertEnterprise
Customer Case Study: Transition to SAP S/4HANA Using Automation Tools and a Value-Focused Approach
Brad Jordan, Mustang Fuel and Ryan Quinn, EY
Close of Day One
Depart for Evening Event

Conference Agenda Day 2 - April 3, 2020

Registration Open and Welcome Refreshments
Welcome Back
James McClelland, SAP
Utilities Keynote Address: SAP Solution Road Map for the Climate Economy
Stefan Engelhardt and Holger Schweinfurth, SAP
Customer Spotlight: Digital Transformation Challenges and Opportunities in Latin America
Silvia Emaldi, UTE / Giovanni Brol, Empresa Eléctrica de Guatemala / Lucas de Paula Assunção Pinheiro, Equatorial Energia
Morning Refreshment Break, SAP Microforums, Partner Showcases, and Time to Browse Shared Exhibition with the International SAP Conference for Oil and Gas
11:00 - 11:30
SAP Insight: Intelligent Technologies as Innovation Driver for Utilities Companies
Markus Bechmann, SAP
Customer Case Study: Blockchain for the Russian Energy Retail Market
Dmitry Vyalkov, Interregional Distribution Grid Company of Urals / Sergey Pozdnyakov, SAP
11:00 - 11:30
SAP Insight: The SAP Strategy for Intelligent Asset Management
Gero Bieser, SAP
Customer Case Study: How Cleco is Leveraging Powerful Data Insights for Maximum Asset Performance and Operational Efficiency
Mark Prevost, Cleco and Gorpam Khan, Utopia Global
11:00 - 11:30
SAP Presentation: SAP Cloud for Utilities - A Closer Look into the Customer Experience Portfolio
Florian Froemberg and Juergen Kuhmann, SAP
Customer Case Study: Enhancing Customer Experience with SAP Billing and Revenue Innovation Management (BRIM)
Rosario Piscopo, Enel and Vincenzo Di Modugno, Atos
11:00 - 11:30
Customer Case Study: Electronic Work Management System (eWMS) - Supporting Operational Excellence
Christian Polivka, SAP and Juzar Saleem, ADNOC
SAP Insight: SAP S/4HANA for Central Finance – What Is Relevant for the Utilities and Oil and Gas Industries?
Javaid Awan, SAP
Lunch Break, SAP Microforums, Partner Showcases, and Time to Browse Shared Exhibition with International SAP Conference for Oil and Gas
13:15 - 13:45
Customer Case Study: To be Announced
Speaker to be Announced
Customer Case Study: Application of Machine Learning Techniques for Distribution Network Inspection, Joint Use, and Street Lighting
Lucas de Paula Assunção Pinheiro, Equatorial Energia SA
13:15 - 13:45
Customer Case Study: SAPUI5 and ESRI Integration
Hans Postema, Taekele Bijlsma and Doeke Veldema, Gasunie / Speaker to be Announced, ESRI
Customer Case Study: 10 years of GIS – SAP Integration for SAP FI-Asset Accounting, Plant Maintenance and SAP IS-U at VSDS
Peter Harabin, VSDS Slavomir Kysel, VSE Holding / Florian Brandi-Dohrn , AED-SICA
13:15 - 13:45
Customer Case Study: Leveraging SAP to Drive a More Efficient Energy Services Business
Saul Kempner, Engie
Customer Case Study: Rethinking Energy
Kevin Angland, Mercury NZ
13:15 - 13:45
SAP Insight: How to Empower Business Users in ENR Sector Via Self-Service Analytics and Machine Learning
Dr. Andjelka Srdic, SAP
Customer Case Study: Improve Reporting Standards, Forecasts, and Decision-Making in Projects
Marcus Paulus, Wien Energie and Renato Zandro, SAP
Return to the Joint Plenary Room for Closing Keynotes
Closing Keynote: Navigating Through the Energy Transition
Christer Tryggestad, McKinsey
Closing Remarks
Miguel Gaspar and Benjamin Beberness, SAP
Close of the 2020 International SAP Conferences for Utilities and Oil & Gas

Partner Showcases

If you are looking for a company to partner with, our showcase sessions offer a brilliant opportunity for you to hear the latest and greatest from key SAP partners. During Thursday, April 2, and Friday, April 3, companies such as Dell, DSC, Evora IT Solutions, and EY will be taking to the stage in the exhibition hall to present quick-fire 20 minute sessions on their innovative offerings and projects.

Grab a cup of coffee, put on your headset*, and use this opportunity to kick-start your research. Interested in speaking with the presenters in more detail? No problem. All speakers will be available to talk with you directly following their presentations. Our full schedule, including dates and times, will be available soon.

*To make sure you can fully focus on the content, all of our exhibition theatres will feature headsets so that you can hear our presenters clearly as you take some time out from the wider event.

Chatbots with SAP Conversational AI – Artificial Intelligence for Tomorrow’s Customer Service
Marvin Bobrowski, DSC
Mobile, Digital, and Ready for the Future – SAP Asset Manager Mobile App, SAP Intelligent Asset Management Solutions, and SAP Fiori Apps as the Basis of Your Workforce Management System
Gregor Bender, Evora IT Solutions
Key Benefits for Virtual Site Inspection and Alerting in Asset Intensive Industries
Chris Lenzsch, Chris Ritter and Russell Boyer, Dell Technologies and Hisham Gouda, SAP
How Can You Prepare for What You Can’t Control? Trust by Design and Next-Generation GRC
Iain Edgar and Ben King, EY
Get Connected: Discover the New App ”Connected Truck“
Speaker to be Announced, Implico

SAP Microforums

Our popular microforum sessions offer the perfect opportunity to see the latest and greatest that SAP has to offer. Located in the SAP Zone, attendees will have the opportunity to view live demos and hear unique insight directly from the solution experts. Taking place across two microforum theatres, attendees will be provided with headsets in order to fully immerse themselves in the content being shared. Looking to talk with SAP in more detail? Not a problem! Talk directly with the presenters following their presentation or visit the wider SAP Zone and our team of experts will be happy to answer any questions that you might have.

Microforums will be taking place throughout Thursday April 2 and Friday April 3. The full schedule will be released shortly. You can find an overview of some of the topics and solutions which will be presented below:

  • Driving Optimal Asset Health Management with Simulation Based Digital Twins
  • SAP S/4HANA Utilities for Customer Management and the Future of SAP CRM On-Premise
  • Electric Mobility Intelligent Charge Point OperationsNew Business Models for Flexumers
  • Guide to Innovation – New Business Models and Technology in the SAP Utilities Landscape
  • SAP Learning Journeys: SAP for Utilities - Upskilling for SAP S/4HANA and the Intelligent Enterprise
  • Continuous Innovation for SAP for Utilities On-Premise
  • Partner Solutions for Utilities Customers
  • Extending the Customer Relationship Beyond Commodities
  • SAP Cloud for Energy: Overview, System Demo and RoadmapSimplified Energy Billing in the Cloud using SAP Subscription Billing and SAP Cloud for Energy
  • SAP Cloud for Utilities - Product Simplification and Marketing Management
  • Self-Service for Utilities
  • How to Carry Out Simulations by Building Maintenance Schedules using SAP S/4HANA

Business Women's Networking Luncheon

Looking for an open and interactive networking forum where you can discuss industry-related topics with peers from around the globe? Then you definitely won’t want to miss the opportunity to attend the SAP Business Women’s Networking Luncheon – it’s a chance to mingle and exchange ideas with customers, experts, and thought leaders about business strategy and challenges. Through this event, our objective is to promote and support the advancement and development of women in the energy community. We are looking forward to a lively exchange of experiences and insights with you all. This event is open to anyone who wishes to attend. Please feel free to forward this invitation to your customers, partners, and colleagues.

  • Date: Thursday April 2, 2020
  • Time: 13:15 – 14:15
  • Location: 2nd Floor Foyer of the Basel Congress Centre
  • Guest speaker, Lunch and Networking

To register please contact Klaudia Szelugowska, k.szelugowska@tacook.com

Celebration Evening

Join us for an evening of fun at Altes Kraftwerk on Thursday April 2. Situated in the heart of Basel, the interplay of size, character and atmosphere of this former industrial plant, lends this year’s evening event its unique and extraordinary flair. We’ll be celebrating in style, with drinks, delicious food, live cooking stations, music and entertainment. Looking to continue on networking? Don’t worry, we’ll also have some quieter space for you to sit back, relax with colleagues and reflect on the days events.

A shuttle bus service from the Congress Centre will be available. Delegates are also welcome to make their own way to the venue, but don’t forget your badge, this is your ticket for entry.

  • Date: Thursday April 2, 2020
  • Location: Altes Kraftwerk
  • Departure Time: 18:15 onwards

Please make sure to RSVP when registering your place for the conference. If you would like to reserve your place with T|A|C Events directly please contact laudia Szelugowska, k.szelugowska@tacook.com 

Co-Located Event


International SAP Conference for Oil and Gas

The 2020 International SAP Conference for Utilities will once again be co-located with the International SAP Conference for Oil and Gas. With two events under one roof, delegates will have the opportunity to maximise cross-industry knowledge sharing by attending presentation sessions across both agendas.

This unique opportunity will include the option to network with the extended energy community, attend shared keynotes, tracks and network within the joint exhibition.

Klaudia Szelugowska

Phone: +44 - (2) 0121 200 3810

Fax: +44 - (2) 0121 212 1623

E-Mail: k.szelugowska@tacook.com