After the success of last year’s event, 2018 sees the Connected Customer: Utilities move to the ever changing city of Berlin to explore the transformational role digital innovation is playing in the utilities sector, as both established players and disruptive new-comers fight to win over new customers while maintaining a loyal customer base.
2018 brings fresh uncertainty with utility business model reforms, social and political upheaval, constant technological developments and disruption – oh and did someone mention GDPR?
The overriding message from last year’s event was that individual utilities cannot weather this storm alone. To survive, the industry needs to work together. Join us this October to address the technological and the human, the strategic and the technical and, in the words of one of our 2017 speakers:
“Let’s rock the digital energy revolution!”